Review Question 5
Workplace Disputes
One of your employees you supervise has just put up a small poster 
in her work area that two of your other employees find obscene and 
distasteful. While you don't like the poster either, it doesn't really
upset you. The two employees came to you and complained about the poster.

Review Question 6
Workplace Disputes, Part 2
You did letter C - you went and talked.
Employee told you, "you know, I've been kind of depressed lately and it helps 
me get through the day. I'd rather not take it down.I think it's cute."

Review Question 7
New Kid on the Block
You supervise 19 employees in a unit which is located directly across 
from the commissioner's office. One of your new employees has a habit 
of showing off whenever the commissioner is nearby. You just heard other
employees laughing about this behavior amongst themselves. You like the 
new employee and you want him to be accepted by your unit.

Review Question 10
Buried in Work
The supervisor of central files bureau, which has 50 employees, 
customarily spends a considerable portion of time in spot-checking the files, 
reviewing material being transferred from active to inactive files, and 
similar activities.  From the viewpoint of the department management, the 
most pertinent evaluation which can be made on the basis of this information is: